Thank you for choosing Go Go Print for your printing needs. We are committed to providing high-quality products and services to our valued customers. Please read our Return and Refund Policy carefully to understand your rights and responsibilities when it comes to returning and refunding your purchases.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@gogoprint.ca and send your item to us.

Cancellations

Orders may be canceled within 24 hours of placement. Once an order has entered production, it cannot be canceled

Return

To return your product, you should mail your product to our particular location.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need Help?

Contact us at info@gogoprint.ca for questions related to refunds and returns.